We respect your privacy and want you to understand how your data is handled when you use FameWheels’ services. This policy explains what information we collect, how we use it, and the rights you have regarding your data.

Please note that this privacy policy is effective from 14th August 2025 to present.

Scope

This policy applies to all FameWheels platforms, including our website, mobile application, auto store, and any related services. By continuing to use FameWheels, you agree to the terms described below.

Who We Are

FameWheels (Pvt) Ltd. is responsible for collecting and processing your information in connection with our services.

Information We Collect

When you interact with FameWheels, we may collect:

• Account Information: Name, email, phone number, and address when you register or place an order.
• Transaction Details: Payment information, order history, and related records when you purchase from the FameWheels Auto Store.
• Device & Usage Data: IP address, browser details, mobile device identifiers, and how you use our platform (e.g., searches, listings viewed).
• Optional Data: Information you provide when posting ads, filling forms, or contacting support.

We only collect personal information that you choose to provide or that is necessary to deliver our services.

How We Use Your Information

Your data is used to:

• Process orders, payments, and deliveries.
• Verify user accounts and maintain platform security.
• Improve our website, app, and overall customer experience.
• Respond to your inquiries and provide support.
• Send service updates, order notifications, and promotional offers (if you opt in).
• Prevent fraud, unauthorized transactions, and misuse of our platform.
• Comply with legal obligations and regulatory requirements.

Sharing of Data

We do not sell or rent your personal information. However, we may share data in the following situations:

• With courier and logistics partners to deliver your orders.
• With payment processors to complete secure transactions.
• With regulators or law enforcement, if required under applicable law.
• With advertising and analytics partners (non-personal, aggregated data only).

If data needs to be transferred outside Pakistan, it will be done through lawful and secure mechanisms.

Cookies & Tracking

FameWheels uses cookies and similar tools to improve your browsing experience, remember preferences, and deliver relevant content. You can adjust cookie settings in your browser at any time.

Your Rights

As a user in Pakistan, you may:

• Request a copy of the personal data we hold about you.
• Ask us to correct or update inaccurate information.
• Request deletion of your data, where legally applicable.
• Withdraw consent to marketing communications.

Requests can be submitted via our Contact Us page or by emailing info@famewheels.com

Data Security

We use industry-standard measures to protect your data against unauthorized access, alteration, or loss. While no system can guarantee absolute security, we continuously update our safeguards to minimize risks.

Third-Party Links

Our website and app may contain links to third-party sites. FameWheels is not responsible for how those sites handle your data. We encourage you to read their privacy policies.

Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in law, technology, or our services. Updates will be posted here with the revised effective date.

Contact Us

For questions, concerns, or data requests, please contact:

Email: info@famewheels.com

WhatsApp/Phone: +92 320 1113264